yowistogel Platform Privacy Notice

We at yowistogel collect your email address, national ID or passport details, and payment information to operate your account, process deposits via DANA, e-wallet, mobile banking, local payment, or bank transfer, and settle your bets and game outcomes. This page describes what data we collect, how we use it, and what rights you have over your information.

Our yowistogel privacy policy reflects local and international standards for data protection. We encrypt your data in transit and at rest, restrict access to authorised staff, and do not sell your personal information to third parties. Payment processors (your bank, online payment, e-wallet, mobile banking) handle their own privacy separately — we forward only the minimum information they need to process your transaction.

We retain personal data for the duration of your yowistogel account and for a period after closure as required by anti-money-laundering regulations. You have the right to request access to your data, correct inaccuracies, or request deletion under applicable law. Contact us at the address listed at the end of this policy.

What data we collect on yowistogel

We collect personal information in the following categories:

Account registration: Email address, password (encrypted), date of birth, gender, and residential address.
Identity verification: National ID number or passport number, full name as it appears on your ID, and a photograph of your ID document (stored securely).
Payment information: Bank account number or e-wallet identifier (phone number for OVO, e-wallet, etc.), deposit and withdrawal amounts, and transaction timestamps.
Betting and gaming activity: Bets placed (match selection, stake, odds), game sessions (duration, game type, outcome), and account balance history.
Device and login data: IP address, browser type, operating system, and login timestamps for security monitoring and fraud detection.
Communication: Messages you send to our support team, including dispute descriptions and identity information.

We do not collect location data, phone calls, or video/audio recordings unless you explicitly share these with us during customer support interactions. We do not use cookies beyond standard session management — we do not use tracking cookies for advertising or third-party profiling.

How we use your yowistogel data

We use your personal information for these purposes:

Account management: Verifying your identity, maintaining your yowistogel account, and allowing you to log in.
Payment processing: Forwarding your bank account or e-wallet details to payment processors (your bank, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) to process deposits and withdrawals.
Bet and game settlement: Recording your bets on Liga 1, Piala AFF, Champions League, or other markets, and settling outcomes according to official results.
Regulatory compliance: Verifying your identity to comply with anti-money-laundering (AML) and Know Your Customer (KYC) requirements.
Fraud and security: Detecting unusual account activity, investigating unauthorised access, and protecting your account and our platform.
Customer support: Responding to your inquiries about deposits, withdrawals, bets, or game outcomes.

Note: We do not use your yowistogel data for marketing emails or promotional calls without your explicit consent. You can opt out of non-essential communications at any time.

Our yowistogel data protection practices

Data security and encryption

We encrypt your personal information using industry-standard TLS/SSL protocols in transit. Your passwords are hashed and salted, so even our staff cannot retrieve them. At rest, your data is stored on secured servers with restricted access, firewall protection, and regular security audits.

Our yowistogel servers may be located outside your jurisdiction (Indonesia) — typically in secure data centres operated by certified third-party providers. We apply the same security standards regardless of server location. You acknowledge that data transfers across borders may occur for operational purposes.

Third-party processors and payment partners

We share your data with payment processors to execute deposits and withdrawals. When you fund your yowistogel account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we forward your account identifier and transaction amount to the relevant processor. Each processor maintains their own privacy policy and security standards — we do not control their practices beyond contractual data-protection agreements.

We may share aggregated, anonymized data with research partners or regulatory authorities if required by law. We do not sell your personal information to advertisers or data brokers.

Data retention on yowistogel

We retain your personal data for as long as your yowistogel account is active. After account closure, we retain identity documents, transaction records, and betting history for seven years to comply with anti-money-laundering and tax regulations. After this period, we delete or anonymize your data unless law requires further retention.

You may request deletion of non-essential data (e.g., communication history) at any time. We will comply unless legal or regulatory obligations prevent deletion — for example, we cannot delete identity documents or transaction records during the seven-year retention window.

Key takeaways

We collect email, ID details, payment information, and betting/gaming activity for account management and regulatory compliance
We encrypt data in transit and at rest; we do not sell your information to third parties
Payment processors (mobile banking, local payment, online payment, banks) receive only the minimum data needed for transactions
We retain personal data for account duration plus seven years for regulatory compliance
You have rights to access, correct, and request deletion of your yowistogel data

Your rights and contact information

Under applicable data-protection law, you have the right to:

Access: Request a copy of the personal information we hold about you on yowistogel.
Correction: Ask us to update inaccurate data (e.g., your address or phone number).
Deletion: Request removal of non-essential data, subject to regulatory retention periods.
Objection: Opt out of non-essential processing, such as marketing communications or analytics.

To exercise these rights or report privacy concerns, contact us at the email address listed in our legal noticeWe will respond within 30 days. If you believe we have violated your privacy rights, you may lodge a complaint with your local data-protection authority.

Our yowistogel service operates in jurisdictions where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, and other regions access our platform with the understanding that they are responsible for verifying access complies with their jurisdiction's laws. This privacy policy is governed by the laws of the jurisdiction where our company is registered and where our primary data controllers operate.

We may update this privacy policy from time to time. Changes will be posted on this page with a revision date. Continued use of yowistogel after changes indicates your acceptance of the updated policy.